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Protect your purchase from mail damage or loss with shipping insurance.

Good for all classes of USPS shipping. Not For FedEx

Covers the cost of your purchase and shipping (if applicable) up to the amount of insurance you buy.

Any order that is damaged or lost, is not the responsibility of Juiceray LLC.

Shipping Insurance User agreement:

  • For lost parcels you must wait 21 days for Domestic and 45 days for international locations, except for Italy which requires 60 days.
  • Damage claims can be filed immediately.
  • Claims must be filed no later than 65 days from the shipment date.
  • For damage claims, you are required to hold onto the damaged property until the claim has reached a resolution. Failure to do so will result in denial of the claim.
  • This insurance is through Endica and in no way connected to or the responsibility of Juiceray LLC.
  • Customer agrees that Juiceray LLC will not be held labile for any and all loss claimed by customer for any reason what-so-ever.
  • The USPS has the right to refuse claim for whichever reason they deem fit.

Countries that are excluded:

  • Afghanistan; Algeria; Angola (Cabinda); Belarus; Bosnia; Burma; Burundi; Cote d'Ivoire (Ivory Coast); Croatia; Cuba;
  • Democratic Republic of the Congo; Herzegovina; Iran; Iraq; Jordan; Liberia; Libya, Moldova; Montenegro; Nigeria;
  • North Korea; Paraguay; Republic of the Congo (Zaire); Serbia; Sierra Leone; Somalia; Sri Lanka; Sudan; Syria; Togo; Yemen; Zimbabwe
    ***Or any other country that is or may become embargoed by the United States or United Nations as sanctioned by the Office of Foreign Asset Control (OFAC).
  • In addition, truck/mail shipments to and within Mexico, other than as a connecting conveyance, are excluded.
  • Notice: Priority mail by the USPS now includes $50 insurance for free.

  • So if you are shipping Priority mail and you goods are $50 or less, you are covered for free.

  • To file a claim: Email sales@juiceray.com with reason, order and tracking number. If filing a claim for damaged item(s); items must be shipped back to Juiceray.com and
  • received before deadline. You pay poatage.
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